We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
I lost all my files, after selecting existing Dropbox folder
Sorry if I'm in the wrong board. Please tell me which Board to re-post. Here's my question:
I had been logged off of an account for several months (because I don't use it much.) Today, I wan...
Guess what? I discovered that the "lost" Dropbox files on my laptop were not erased, but merely relegated to a folder that was hidden under C:\Users\dblis\Pxxx Dropbox. Pxxx Dropbox doesn't appear at the highest level of the Windows File Explorer navigation pane, but it's there once I drilled down through C:\users.
Here:
Can you help me re-associate this with my current active Dropbox?
Also I discovered I can't access any locked file in Pxxx Dropbox. Here's an image of one such locked file: (I've highlighted in yellow the tiny lock in the lower left corner of the icon).
Perhaps once the Pxxx Dropbox is associated with an active Dropbox account, the files will no longer be locked?
Thanks for your patience and help,
dbliss3593
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorI’m glad to hear you were able to locate the files in the end!
Just to make sure we have a clearer image of what’s happening, can you please send me one more full screenshot of what appears within the “Pxxx Dropbox” folder? I’d like to make sure there are no Dropbox syncing icons there, whatsoever.
Of course, if there’s any info you’d like to conceal, feel free to mask it before uploading the screenshot.
About the last icon you’re seeing, it looks like it’s not generated by Dropbox (but most likely by OneDrive, after having a quick look around).
