Forum Discussion

ruffabit2's avatar
ruffabit2
Explorer | Level 3
3 years ago

"Lost" files and folders

In the last few days, all files and folders in one of my synched folders have disappeared.      This folder is shared by about 200 users so I am used to the odd "disaster" with this folder but Versio...
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restore
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Hi ruffabit2 

 

If the version history and restore options are missing it means that EITHER the folder has been unshared or you have been removed from it. 

 

Can you rejoin at www.dropbox.com/share or get somebody to reinvite you back?

ruffabit2's avatar
ruffabit2
Explorer | Level 3
3 years ago

Thanks Mark.   I and still sharing the folder, in fact, I am the owner of the folder.    The folder is being synced at the moment by other users and I can see their changes.

 

The problem is that this folder now contains only files that have been added AFTER the originals were lost.

 

Further info...

Another user (very wrongly) did delete the folder last Friday.     Through Events etc, I could recover most of the folder contents, but not all.    There are a bunch of files and sub-folders that are nowhere to be seen.   This is the problem.

 

 

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