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ruffabit2's avatar
ruffabit2
Explorer | Level 3
3 years ago

"Lost" files and folders

In the last few days, all files and folders in one of my synched folders have disappeared.      This folder is shared by about 200 users so I am used to the odd "disaster" with this folder but Versio...
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ruffabit2's avatar
ruffabit2
Explorer | Level 3
3 years ago

Thanks Walter    Actually, it was easy to get the folder back - just recreate it.      The real problem is that there was no history of the files that were in that folder, hence they could not be restored.

 

Also note, the files were missing for all 200 users that share the folder.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago
ruffabit2 wrote:

Thanks Walter    Actually, it was easy to get the folder back - just recreate it.      The real problem is that there was no history of the files that were in that folder, hence they could not be restored.

 

Also note, the files were missing for all 200 users that share the folder.

Once a share is unshared it looses all history etc. 

As it says 'person left share' they need to go to www.dropbox.com/share and rejoin it 🙂 That should give them all history etc. back 

  • ruffabit2's avatar
    ruffabit2
    Explorer | Level 3
    3 years ago

    Thanks Mark      SubFolder2  is a subfolder of  TopFolder and the user who "removed their access to the shared folder SubFolder2"  is not the owner of TopFolder.       

     

    How can a nonowner unshare a subfolder?     This seems like a huge security issue.

     

     

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      3 years ago
      ruffabit2 wrote:

      Thanks Mark      SubFolder2  is a subfolder of  TopFolder and the user who "removed their access to the shared folder SubFolder2"  is not the owner of TopFolder.       

       

      How can a nonowner unshare a subfolder?     This seems like a huge security issue.

       

      Unshares happen if the file is deleted, so if the file was deleted from the devices (which sounds like the case here) the unshares follow it because the hidden .dropbox file which flags it as shared is removed.

       

      Out of interest. Is this person storing Dropbox on an external drive?

      • ruffabit2's avatar
        ruffabit2
        Explorer | Level 3
        3 years ago

        Mark That user is not storing Dropbox on an external drive.

         

        Note that it was the parent folder was deleted by this user.    That was "OK" (wrong but OK according to the Dropbox rules) as this folder could be easily restored.

         

        If it seems that this action by the user created the problem "xxx removed their access to the shared folder SubFolder2"    This action "hid" this subfolder from me, thus the files saved there could not be restored.

         

         

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