Forum Discussion

roxster's avatar
roxster
New member | Level 2
2 years ago

Shared folder status after owner deletes the account

Account holder who has created shared folder has deleted their Dropbox account and I am still able to access the shared folder content and edit them/delete the files. However, I cannot permanently de...
Delete
Share
Shared Folders
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there roxster - thanks for joining our Community!

 

Files are normally owned by the owner of the shared folder and the user who initially uploaded the files to the shared folder so if you remove your access from the folder without keeping a copy of its contents, those files will be deleted and marked for permanent deletion as per our data retention policy. 

 

I hope this helps! 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!