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Kelly Mc's avatar
Kelly Mc
Helpful | Level 6
4 years ago
Solved

Shared folders by Link not updating

Hi ive shared a folder to a new team member but it hasnt updated for a while in explorer or dropbox.

 

Ive tried to delete that member from the file and relink them but it wont allow me.

 

Delete
Share
Shared Folders
sync

5 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Kelly Mc, I hope your day is going great! 

     

    Have you added the member's email directly to the folder, or have you shared a link to the content? 

     

    Also, is the member able to see the updates online?

     

    Keep me posted, and we'll take it from there.

  • Kelly Mc's avatar
    Kelly Mc
    Helpful | Level 6
    4 years ago
    Megan
    I copied the link and sent it by email. How would i add the email address to the folder?
    Member can’t see it online 😬
  • Kelly Mc's avatar
    Kelly Mc
    Helpful | Level 6
    4 years ago

    thanks mark.

     

    i dont think ive explained it very well.

    I know how to share a folder, but this folder has 40 sub folders that has been shared to 40 people

     

    it is the main folder i want to share like an admin.

     

    But when you hover over the share arrow it comes up with the copy link email line. Now if this function actually worked the main folder would be updated when members share information. But its not working. It shares the folder but no updates are being seen.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Hey Kelly Mc, sorry to jump in here.

    I just wanted to mention that there's no way to share a folder that already contains a shared folder.

    By sharing a link to the parent folder of the shared subfolders, you're granting recipients of the link access to all folders in that path, but any changes they make to files in that folder won't sync with your Dropbox.

    f you'd like to give them read-write access to the parent folder instead, you can unshare the subfolders, share the parent folder, and then share a link to the subfolders separately, if needed.

    I hope this clears things up a tad. 

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