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avillanu's avatar
avillanu
New member | Level 2
5 years ago

Sign in to google account for google sheets

I am trying to open an Excel file shared with me to be able to edit it.  I choose the "open with google sheets" option, and I am taken to the following site with a message and option to either "sign ...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey avillanu, and welcome to our Community!

Can I ask what subscription do you have? 

If you clear your browser's cache, does the issue remain? If yes, feel free to send me a screenshot of the error message it gives you (just make sure none of your personal info is shown there). 

Thank you, keep me posted!
 
avillanu's avatar
avillanu
New member | Level 2
5 years ago

Hi Lori,

 

Regarding your first question, I have a Dropbox Basic subscription.

 

It keeps happening to me even after clearing the Cache.  Here is a screenshot.  Thank you for your help and guidance!

 

Regards,

Alvaro

 

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