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getho's avatar
getho
Explorer | Level 4
3 years ago

You removed your access to the shared folder

Dropbox event > you removed your access to the shared folder.  I didn't.  I took screen shots to prove it was a shared folder, owned by me.  I added a test folder online Moments later dropbox sent...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi NOman334, as you saw the message 'You removed your access to the shared folder', this means it was definitely a shared folder, and not a private folder, since that message only appears with shared folders. You can test this yourself by deleting a private folder.

 

It doesn't necessarily mean that you removed your own access to the folder, however. It could be that another member of the folder removed you from it. Is it possible you were part of a Dropbox Business team and then were removed from the team by the admin converting you to a personal account?

 

Due to this, it wouldn't be possible to recover any data from that folder. You'll need to locate the original invite in your inbox for the shared folder to see who invited you, and contact their email directly to share the folder with you again.

NOman334's avatar
NOman334
Explorer | Level 4
3 years ago

Hi Jay,

 

Thanks for your reply, but for your kind information, I was never be a part of Dropbox business team, nor shared my this folder, I'm 100% sure, I never shared it nor do I have any invite for this folder, because I put it from my laptop D drive to Dropbox for backup because I was going to a fresh installation of windows, and it was safe from several months but now it gone from my only backup dropbox. Either its your system glitch or someone hacked dropbox and access my data, because I never shared that folder. Hope you can understand.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the info, unfortunately, as you were removed from this shared folder, it wouldn't be possible for the support team to recover the files within it.

     

    I'm sorry I can't be more helpful on this matter. If you have any other devices that haven't yet connected to the internet since you were removed from the shared folder, it's possible that the data would still be there.

    • NOman334's avatar
      NOman334
      Explorer | Level 4
      3 years ago

      That means I cannot trust Dropbox and feel safe to keep my files on Dropbox.

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