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jay h.5's avatar
jay h.5
Helpful | Level 6
2 years ago
Solved

“Couldn’t save content. Check your internet connection and refresh the page." on iOS mobile app

Running iOS 17.3, just updated.   When I try to share content to Dropbox, I get an error message: “Couldn’t save content. Check your internet connection and refresh the page. There’s not internet...
Error Messages
iOS
Mobile
sync
upload
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi everybody,

     

    As many of you have noticed, we implemented a fix in our updated version 362.7

     

    Feel free to reach out if you're still having issues.

     

    Thank you!

    Sam

     

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey everyone, thanks for posting your experience with us.

 

Can you please make sure you are all on the latest version of the Dropbox app on your devices?

 

Also, which version of Safari are you using that's giving you this issue?

Freelancerjourn's avatar
Freelancerjourn
Helpful | Level 6
2 years ago

 I can confirm that I am running the latest version of both Dropbox and Safari on my iPad Air. I keep my apps update and go to the App Store every day to see what apps have updates. For me, this issue started last week when iPad OS 17.3 was pushed out.

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