Forum Discussion

jay h.5's avatar
jay h.5
Helpful | Level 6
2 years ago
Solved

“Couldn’t save content. Check your internet connection and refresh the page." on iOS mobile app

Running iOS 17.3, just updated.   When I try to share content to Dropbox, I get an error message: “Couldn’t save content. Check your internet connection and refresh the page. There’s not internet...
Error Messages
iOS
Mobile
sync
upload
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi everybody,

     

    As many of you have noticed, we implemented a fix in our updated version 362.7

     

    Feel free to reach out if you're still having issues.

     

    Thank you!

    Sam

     

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Everyone experiencing this behavior, you should be able to use "Save to Files", when choosing a "Reader PDF", which, using the File Provider, will save just the .pdf, as a workaround.

Moondoggie's avatar
Moondoggie
New member | Level 2
2 years ago

"Save to Files" has never worked very well at all in IoS for file exploring the "save to" destination - not your fault - but that is why this bug is an important fix 

 

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