Forum Discussion

jay h.5's avatar
jay h.5
Helpful | Level 6
2 years ago
Solved

“Couldn’t save content. Check your internet connection and refresh the page." on iOS mobile app

Running iOS 17.3, just updated.   When I try to share content to Dropbox, I get an error message: “Couldn’t save content. Check your internet connection and refresh the page. There’s not internet...
Error Messages
iOS
Mobile
upload
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi everybody,

     

    As many of you have noticed, we implemented a fix in our updated version 362.7

     

    Feel free to reach out if you're still having issues.

     

    Thank you!

    Sam

     

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi vesuvana! I just wanted to confirm if you’re still having this issue. 

 

If you do, I can log a ticket for you and investigate further.

vesuvana's avatar
vesuvana
Helpful | Level 5
2 years ago
Updated to 364.2.4 yesterday. So far the floating side bar elements seems fixed. But the file I saved to Dbx today is missing all the images. Also is there a way to turn off the automatically added Dbx header? It ruins line breaks. So I guess I do need a ticket opened. Thanks!
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    No problem, vesuvana! Please reply to my email, when you can, and we’ll take it from there.

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