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Forum Discussion
HealthFreak
4 years agoHelpful | Level 5
2 Different Photo Sizes in Camera Uploads
Why do I always get 2 different sizes of the same photo in Dropbox camera uploads, eg. 2022-10-07 13.37.54-1.heic and 2022-10-07 13.37.54-2.heic I have one photo showing in my iOS Photos a...
- 4 years ago
The photos would be imported twice, because they are separate instances of the camera upload feature. The mobile version doesn't know what files the desktop version has uploaded, and vice versa, so only one should be enabled at any time.
If the Mac uploads are showing more of the image somehow, then it must be related to how the image is stored on the phone, since your iOS Photos app isn't showing the full image either (before the images go onto Dropbox).
The correct size would be up to you, though they should be both the same size, unless there is some other file manipulation going on the background when the photo is taken on iOS.
As for me, I am a Dropboxer who helps to moderate and respond to users on the forum.
Jay
Dropbox Community Moderator
4 years agoThere shouldn't be a difference in the images, unless importing them to your machine directly changes the photo.
Try disabling one to see which image shape is uploaded.
HealthFreak
4 years agoHelpful | Level 5
Ok I'll test it thanks.
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