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Metro_Kun's avatar
Metro_Kun
New member | Level 2
3 years ago
Solved

3TB free space but can't sync with others

I recently upgraded to the Professional Plan, which provides a total storage capacity of 3TB. However, despite having 95% of the space remaining unused, I am encountering a problem when sharing certa...
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  • Mark's avatar
    Mark
    3 years ago

    Hi Metro_Kun 

    What you are seeing is expected behaviour. You have a 3TB account and so YOU can store files to that quota. Others, however, do not and so cannot benefit from it. If they need read/write access to a folder they will also need to pay to upgrade. Your increased quota doesnt benefit them in anyway shape or form.

     

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Hi Metro_Kun 

What you are seeing is expected behaviour. You have a 3TB account and so YOU can store files to that quota. Others, however, do not and so cannot benefit from it. If they need read/write access to a folder they will also need to pay to upgrade. Your increased quota doesnt benefit them in anyway shape or form.

 

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