Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
AnnieJ
1 month agoExplorer | Level 4
A link is generated but I'm getting an "Unable to copy link" error on my Mac.
Hi there!
I am having this same issue on multiple files and folders currently - the link is generated but says "Unable to copy link" when I try and use it. I have restarted my mac and dropbox, and...
- 7 days ago
Hey AnnieJ!
If you haven’t tried this already, can you relaunch your Finder with these steps and let me know if the behavior remains the same?
If this doesn't work, please try to quit and relaunch the Dropbox app as the next step. Have you also restarted your device since the issue started?
AnnieJ
1 month agoExplorer | Level 4
Hey Megan!
That seems to have worked - I've logged back in and could create a link now. 🙃
I had tried this previously with no luck, and out of interest the animation on the "creating a link" thinking loop has now reverted to what it was before. It stopped working when the new animation and the three blocks graphic including the QR code link was happening, so perhaps there was a glitch in that update?
Either way, thank you so much for the assistance, it is much appreciated!
Have a wonderful festive season 🌻
Annie.
Hannah
Dropbox Community Moderator
1 month agoThanks for keeping us updated, Annie!
Happy to see that you managed to resolve this.
If you need anything else, don't hesitate to let us know.
Happy holidays! ✨
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!