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Sergef's avatar
Sergef
New member | Level 2
5 years ago

Access to my files when my Dropbox account is full?

Hi,   I have no more acess my files because my Dropbox is full. I'm encouraged to upgrade it. But I don' want tu upload any files more, I just would like to have access to those which are already...
desktop
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Space and storage
Storage space
Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hello Sergef, thanks for reaching out!

When your Dropbox account is full, you can still access your files, but they can't be synced while over the space limit.

Are you having trouble with the accessing the files from your desktop Dropbox folder?

Please let me know a little more info about this, like if you're receiving any errors.

Looking forward to hearing back from you!
  • tmillman's avatar
    tmillman
    New member | Level 2
    3 years ago

    by Dropbox is full and locked.  I don't see my files.  I want to transfer all of them to my other account that I pay for with more storage.  I read about linking/transferring but nothing happened because I don't see my files.  Can you explain this and help me transfer one account into another?

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey tmillman, could you clarify what you mean your Dropbox is full and locked?

       

      Could you send us a screenshot of what's troubling you so that we can have a visual too? 

       

      As for merging your accounts, you can have a look here.

       

      I hope this helps and please keep us posted!

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