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gigaday's avatar
gigaday
Helpful | Level 6
3 years ago
Solved

automation stopped working two days ago

Automation used to work for me renaming my uploaded file, but now all I get is as shown below and the the spinner never stops. I am using Opera browser.

 

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  • gigaday's avatar
    gigaday
    3 years ago

    I am happy to report that the problem I was having with Automation has now been resolved and seems to be working correctly, thank you - Tony

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  • gigaday's avatar
    gigaday
    Helpful | Level 6
    3 years ago

    I just noticed another anomaly!

     

    In my "test folder auto" it is now Automating by pre-pending the date (in the wrong format) to the front of the file name instead of appending it, which is completely not what it should be doing.

     

     

     

  • gigaday's avatar
    gigaday
    Helpful | Level 6
    3 years ago

    Jay, thanks for your response. I checked whether it was browser related on 6th Feb - it doesn't seem to be. - Tony

     

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi gigaday, can I send you an email in order for us to have a closer look into this? 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi gigaday, I just sent you an email, I'll see you there! 

  • gigaday's avatar
    gigaday
    Helpful | Level 6
    3 years ago

    Megan, where on social media are you thinking of? - Tony

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi gigaday, you should have received the email that I sent you, on your Community-linked email address.

  • gigaday's avatar
    gigaday
    Helpful | Level 6
    3 years ago

    I am happy to report that the problem I was having with Automation has now been resolved and seems to be working correctly, thank you - Tony

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