Forum Discussion

Sparky P's avatar
Sparky P
Explorer | Level 4
2 years ago

Background Automatic Upload Has Never Worked on my iPhones.

The automatic background photo upload function has never worked on any of my iPhones (current one is 11), and yes, I have rebooted the phone. Photos will only upload from the phone when I open the a ...
Camera uploads
Mobile
sync
upload
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Sparky P, this is indeed correct & up-to-date info. 

Sparky P's avatar
Sparky P
Explorer | Level 4
2 years ago

Thanks Megan. In that case it seems like the advice given to customers regarding the same issue is totally spurious... Why are customers being instructed to do such things as empty the cache when the real issue is that this function simply doesn't really work?

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