Forum Discussion

Tellusius's avatar
Tellusius
New member | Level 2
8 months ago

Backup is not saving the files from the folders I selected

I've installed dropbox yesterday, been trying to setup the backup service. Followed all the steps, but it seems to not be working correctly, it takes a looong time for it to finally finish the ba...
desktop
Dropbox Backup
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Thanks for bringing this to our attention, Tellusius.

The first thing you need to check is the sync status of the desktop app, to make sure the backup is done; you can do so by hovering over the Dropbox icon in your system tray with your mouse.

Also, what do you see regarding this backup on your backups page here?

Let me know and we'll go from there.

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