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Forum Discussion
jg2599
2 years agoHelpful | Level 5
Bring back File Request option in File Explorer.
I used to be able to initiate a "Request Files" by right clicking on the file I wanted the documents to go into. This is more efficient that having to go to the web version, as I 99.9% work out of the File Explorer on my PC. Please bring back the option to "Request Files" in the right click menu.
52 Replies
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- manzanarez992 years agoHelpful | Level 6
PLEASE PLEASE PLEASE RETURN TO THE OLD WAY.
This is what I’m talking about…how is this helpful? Am I missing something? Is there a cost savings measure for Dropbox?
OLD WAY TO DO FILE REQUEST: 30 SECONDS 😁😎😍
- In Desktop Dropbox folder - Right click on any sub folder I want files to upload to
- Name the link and any settings
- Click finish to get my link
NEW WAY TO DO FILE REQUESTS: 5-10 MINS 🤒😭😵
- Go to Dropbox.com
- Click on File request on the left
- Click new request button
- Name link
- Choose folder
- Click on team
- Click on first sub folder
- Scroll through 300 sub folders (individual client folders)
- This takes a bit
- Can’t type folder name to find quicker
- Keep on scrolling
- Click in 3rd sub folder
- Scroll down through client sub folders to find the folder I want this file request to go
- This takes a bit
- Can’t type folder name to find quicker
- Click on 4th sub folder and Choose Folder
- Click Create
- Name the link and any settings
- Click finish to get my link
- manzanarez992 years agoHelpful | Level 6Nancy, what was the outcome internally? I’d like to understand the benefits of this specific change for Dropbox or more importantly Dropbox users. This adds time to every single request. I’m finding there are a lot of alternatives to Dropbox. Currently looking at box.com as well as Google Drive. Ultimately, looking for ease of use and certainly accompany that’s not going to downgrade one of its best features. Please provide an update rather than letting users know you pass the information on into nothingness.
- manzanarez992 years agoHelpful | Level 6
- manzanarez992 years agoHelpful | Level 6
Has anyone confirmed it worked to reinstall the app? This sounds like a huge pain to have to do this to get a feature which was already there. So Dumb Dropbox!!
- manzanarez992 years agoHelpful | Level 6
Why did Dropbox move the file request share to the website? This is where you send the link and have people upload documents directly to your Dropbox folders.
It used to be an option on my desktop folder for Dropbox and was very easy to use. The move to file requests online has become so incredibly cumbersome.
Has anyone found a better solution to this clear downgrade from Dropbox?
- Orion C.2 years agoCollaborator | Level 8
I agree 100%. I'm flabbergasted that your development team took away one of the most useful features of Dropbox. GEEZ. Please don't stop at passing the information on. Please take responsibility and shepherd putting it back, and account to us here that it is happening, and by when.
- vbhagwat2 years agoExplorer | Level 4
I agree, can we get this back. This is a very annoying change. Why would you make it more clicks and searches to request files?
- Nancy2 years ago
Dropbox Community Moderator
Hey tsarindustries, welcome to our Community!
I truly appreciate you taking the time to share your thoughts on this, so I’ll make sure to pass your comments internally for the awareness of our team.
Feel free to reach back for anything else you may need.
- tsarindustries2 years agoNew member | Level 2
Return the Request Files (transfer) via Right Clicking on a Folder. We used to be able to request files by right clicking on a Windows explorer folder. This saved a ton of time compared to logging into the webpage and creating a request end location from scratch. I can see no reason why this helpful feature was removed. Please put it back.
- Rich2 years ago
Super User II
jg2599 wrote:
I discussed this with Dropbox chat earlier today, They said this feature is no longer available in the right click menu and I have to use the web version to request files.
That's interesting. I'm on the latest Beta release (207.3.5664, released yesterday) and the option is still there for me. Have you reinstalled the app yet?
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