Forum Discussion

ScottD2's avatar
ScottD2
New member | Level 2
3 years ago

Camera uploads no longer work in Mac OSX Ventura

Since upgrading to OSX Ventura, I can no longer do camera uploads to Dropbox. When I try, it fails.  Dropbox has full disk access. Your online chat person said to give Dropbox access to removable d...
Camera uploads
desktop
Dropbox Family
Mac
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to hear about this, ScottD2.

 

When you say it fails, are you getting some kind of error message, when you plug in your phone/camera to your computer for example?

 

If so, please send us a screenshot of the error, so we can have a visual.

 

What's the sync status and version of the Dropbox app? You can hover over your Dropbox icon, for this info.

 

Also, can you give us the ticket number from your communication with our support team?

 

Thanks in advance.

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