Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

FP15's avatar
FP15
Explorer | Level 4
3 years ago

Camera Uploads not uploading all photos on iOS

I have recently noticed that not all photos from my Camera Roll have been uploaded during the "Camera Uploads" process. it seems that photos that I add to my camera roll from a message someone has sent me do not seem to be uploaded. I am now worried that I may have lots of photos that haven't gone up to Dropbox but I don't know which ones !! Does anyone know why not all photos are going up ??????????

I have an Iphone 11 Pro Max with IOS 16.1.1

Camera uploads
iOS
Mobile
sync
upload

14 Replies

Show More
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Have you tried another media player to preview the files of your Windows computer wallerlaurenp?

     

    Also, are you able to preview them normally on the website? 

  • wallerlaurenp's avatar
    wallerlaurenp
    Helpful | Level 6
    2 years ago

    I Walter, thanks for your help. Yes, I can see them online and on my mac, but not on my PC. There is no other media viewer/played that I've been able to find. Interestingly, I can view new files and photos that have been uploaded since I got that computer (the PC is my work computer), but I can't view anything from before that. It says the files are corrupt, even though I can view them on the Mac/online.

     

  • wallerlaurenp's avatar
    wallerlaurenp
    Helpful | Level 6
    2 years ago

    Just wanted to update that last post to say I can view *some* of the new files uploaded since I got the new computer, but not all of them.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Can you send us a screenshot of the exact error you're getting so that we can have a visual too wallerlaurenp?

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!