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JP8307's avatar
JP8307
Explorer | Level 3
3 years ago
Solved

Camera uploads suddenly broken, I can't preview my content when using the Photos view.

Hello community Today my Dropbox camera uploads view was studenly broken. I could see photos that id already moved to other folders and no photos from my camera roll from recent weeks. When I m...
Camera uploads
Mobile
Preview
sync
  • Walter's avatar
    Walter
    3 years ago

    Hey JP8307, sorry to jump in here, but could you try completely uninstalling the Dropbox app from your iPhone and re-installing it anew?

     

    If the issue persists after that, let me know here and I'll reach out via the email address that's linked to your profile here, on our Community. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi JP8307, could I send you an email, in order for us to have a closer look into this? 

JP8307's avatar
JP8307
Explorer | Level 3
3 years ago

Hello - yes certainly. Do you want me to PM you my email address?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey JP8307, sorry to jump in here, but could you try completely uninstalling the Dropbox app from your iPhone and re-installing it anew?

     

    If the issue persists after that, let me know here and I'll reach out via the email address that's linked to your profile here, on our Community. 

    • JP8307's avatar
      JP8307
      Explorer | Level 3
      3 years ago
      Hi,

      That appears to have resolved the issue. Camera uploads are working as expected and the stuck notifications have cleared.

      I'll test again later on today and report back.

      Ta

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