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Forum Discussion
howlman
3 years agoHelpful | Level 5
Can’t upload PDF it says there is an issue with the name.
Hi! Since a few days back, I get an error message when uploading a PDF. It says there might me an issue with the name. But it still happens even with the simplest of names. Tried to log out/in, rein...
- 3 years ago
Working now! Problem solved with the new update of the Dropbox app from Apple Appstore. Thanks for fixing this! Cheers!
Megan
Dropbox Community Moderator
3 years agoHi Joel Mursal, can you try to reply back to us, using your computer in regards to the screenshot?
Sometimes the camera-like icon might not be visible to you, if you're accessing our Community using your mobile.
However, if I were you I'd try to clear the app's cache too. Also, do you have enough available space both on your mobile, and Dropbox account?
Joel Mursal
3 years agoExplorer | Level 4
I have enough memory on phone and dropbox account. I have cleared the cache. Am i the only one haveing this trouble? I am not near computer these days
- Duarte813 years agoNew member | Level 2I have the same problem exactly a few days ago.
- Luciano A.13 years agoHelpful | Level 5
I hope they are working on something, nobody from the dropbox team have replied since the images of the problem were sent on other topics.
- Luciano A.13 years agoHelpful | Level 5
Okay, everyone. I got help from Dropbox on Twitter, and it solved for me.
1) Delete the app from iPhone;
2) Sign off from the App Store;
3) Restart the iPhone;
4) Sing back at App Store;
5) Re-install Dropbox.
Voilá.
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