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PacificNW's avatar
PacificNW
Explorer | Level 4
1 year ago
Solved

Can I cancel a sync in progress of a large file?

I started syncing a large file and it is going to take too long. Can I cancel a sync?

sync
upload
  • Walter's avatar
    Walter
    1 year ago

    So you used the website to do this PacificNW  - is that correct?

     

    In that case, you can close your web session and open a new window on your web browser. 

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hi PacificNW, thanks for joining the Community!

     

    Just to check first, did you move the file into the Dropbox folder for the file to be synced via the Dropbox desktop application, or were you trying to upload the file via the site directly, or the mobile app?

     

    This will help me to assist further!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    So you used the website to do this PacificNW  - is that correct?

     

    In that case, you can close your web session and open a new window on your web browser. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Glad to hear that PacificNW 

     

    See you around the Community and take care!

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