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Forum Discussion

Stephen851 's avatar
Stephen851
Explorer | Level 4
2 years ago

Cannot create a new folder when using the browser.

This pesky bug still roams the dropbox community...   When I start to create new folders, I get the same error daily   "Cannot create new folder"   90% of the time I can create the first ...
Create
Error Messages
sync
upload
Web
matt38's avatar
matt38
Helpful | Level 5
2 years ago

I'm trying to use Synology Cloud Sync to upload files to Dropbox and I think I'm running into the same issue.  It's taking forever for the sync tool to create the folders in Dropbox.  It makes like 1 or 2 folders and then waits 5 minutes before trying again.  At this rate it's going to take a year to sync our NAS to Dropbox!

I was also trying to use Cyberduck to upload files (with folder structures) to Dropbox but keep getting the error cannot create folder after it creates the first folder and then fails to create additional folders.

matt38's avatar
matt38
Helpful | Level 5
2 years ago

This issue may only be related to Team Folders.  I tested Cyberduck against my user folder and did not encounter the same issue. It is very import to us that this issue with Team Folders is fixed.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey matt38, can you please update Synology Cloud Sync if you're not on version 2.6.3 or higher, to see if that helps?

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