Cannot set password for shared links on PC

Question

Hello.
Recently I've noticed that I no longer have the ability to password protect shared links through the link settings on my PC.&nbsp; I'm still able to go onto the Dropbox website and add a password, but in the PC settings I can only provide access to "anyone with link" or "only people invited".&nbsp; This is occurring on my 2 PCs.&nbsp; Is there something I can do to get the ability to set link passwords back on my PC?&nbsp; Thanks for your help.

Brick L. · Answer

Here's a screenshot of my settings menu:&nbsp;

Hannah · Answer

Hey Brick L., thanks for bringing this to our attention.
&nbsp;
Is the Dropbox application working correctly otherwise? Syncing, etc.?
&nbsp;
What's the version and sync status, when you hover over the Dropbox icon in your system tray?
&nbsp;
Let me know and we'll go from there.

Brick L. · Answer

Thanks for the reply.&nbsp;All other features appear to be working as expected.&nbsp;The current version is 183.4.7058, and the sync status is "up to date".&nbsp;

Hannah · Answer

Thanks for checking, Brick L..
&nbsp;
Can you also just double-check that you're signed in to the correct account, that has access to this feature?

Brick L. · Answer

Yes.&nbsp; I only have 1 Dropbox account, and that's how I'm signed in on my PC.&nbsp; I've been subscribed to a Plus plan for several years now, and this feature was working properly until last week.&nbsp; I have not made any intentional changes on my end.&nbsp; I also have access to this feature (password protecting links) through the Dropbox website, I just can't do it on my PC like I could 2 weeks ago.&nbsp;

Forum Discussion

Cannot set password for shared links on PC

About Create, upload, and share

Need more support

Related Content

I've set passwords for my shared links, but non team members don't get asked for one.

People with password sharing option disappeared?

Dropbox Passwords : share scope

Compromised Account: changed password and authentication method.

Creating a Password Protected Shared File

Recent Discussions

How can I get an overview on shared directories with external users?

Changes on third-party app not syncing between three Linux distros

I can't share any files with my members. It states "banned member", what can I do?

How can I upload my iCloud photos to Dropbox and keep the original dates?

How can I remove some users from the list of external collaborators?