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Louland's avatar
Louland
Explorer | Level 3
3 years ago

Can't access shared folder because access has been given to a different account

My secondary email was given to a 3rd party for access to a folder, when I try to open the folder I get a message that says I’m signed in with my primary email and therefore cannot access. WhT am in ...
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Louland's avatar
Louland
Explorer | Level 3
3 years ago

Hi Megan 
Yes I can confirm that [email removed as per Community Guidelines] is showing as my secondary email, and it was verified. 
Kind regards 
Louise

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Louland, I just sent you an email, I'll see you there!

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