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poulin888's avatar
poulin888
Explorer | Level 4
2 years ago

can't copy link to share files

Just trying to share a link to a file that I have shared before successfully and this weekend I get this message Can’t share file​ We’ve suspended your sharing activity because of a violation of Dr...
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poulin888's avatar
poulin888
Explorer | Level 4
2 years ago

Ticket: 23243579

 

I recently opened the ticket shown above because my attempts to copy a link were unsuccessful. Walter and Leah were very helpful, and it seemed as though the problem was resolved. Unfortunately it is not. It seemed like it was working for a bit and then it's back to the same thing.

Leah thought it could have been due to malware being detected on my files . I scanned and rescanned everything using Malwarebyles and Viper AV. Nothing bad detected.

Please help.

 

Steve

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Glad to hear it's   working now poulin888 

 

Let us know if anything else comes up! 

  • poulin888's avatar
    poulin888
    Explorer | Level 4
    2 years ago

    Thanks Walter. So I wonder what happened? It didn't work so I opened the ticket. Leah gets back to me and everything seems OK. Then I send a couple of things out and it's back to not working. Now this morning it works again. I know the "we can't fix it if it aint broke" thing, I've said that many times. Can you tell if everything looks OK on your end? Do you have any idea of why it goofed again after Leah looking into it? I appreciate your efforts and I'm not trying to be a pain. I just really don't like posting something using a Dropbox link and getting the response that I sent a dead link. I guess I just wait and see?

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