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Forum Discussion
Ted G.
7 years agoCollaborator | Level 8
Can't Drag Files to Dropbox Folder in Catalina
Hello,
In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.
191 Replies
Replies have been turned off for this discussion
- Sparrow17 years agoHelpful | Level 6
Yes. Extension is installed and running. Logo appears in sidebar. Problem persists.
- BrantInPaloAlto7 years agoHelpful | Level 6
Oh and it's only drag and drop to the favorites bar. If I open a new tab for dropbox I can drag/drop to that tab.
- jbaltd7 years agoHelpful | Level 5
Hi Jane,
all your requirements are met ... still can NOT drag files into the Dropbox :((((
Very puzzling and majorly frustrating.
Please help us.
THANK YOU,
joseph
- Bryan47 years agoExplorer | Level 4
.Just to add that I have this problem too, but not just with the top-level Dropbox folder - I'm also getting it with one (and just one) subfolder. I thought maybe it was because it's a shared folder, but other top level shares, and folders nested within the problem folder, aren't affected.
- Jane7 years ago
Dropbox Staff
I appreciate your efforts & ongoing cooperation; you’ve all been very insightful!I’ve now created individual tickets for all of you that posted us since yesterday separating your reports & I’d like to work with you individually moving forward. If you have some spare time, please check your inbox & we’ll continue troubleshooting that from where we’ve left off here.(Note: I accidentally created a ticket for you as well dragdropper; feel free to ignore it, as this has been sorted in this case.)Enjoy your Friday until we talk again! - BrantInPaloAlto7 years agoHelpful | Level 6
I've given you a lot of time already by helping define the problem clearly. You have several people with the same issue so it's clearly not some one off thing. Ball is in dropbox's court now to fix it. If you'd like me to check at any point if things are working after you make fixes I'm glad to do that though but please don't engage with me directly beyond that.
- anonymous7 years ago
agreed. behavior has been cleary defined—no drag/drop into the dropbox icon in macos 10.15.x Finder sidebar. I'm now on 10.15.1 beta 2 and the bahavior occurs on the three machines I currently have running macos 10.15.x.
opening a seperate window works, dragging into any other folder placed in side bar works: only dropbox in sidenbar does not work.
- anonymous7 years ago
nope. tried relaucnhing the Finder in initial troubleshooting.
but thx.
- dragdropper7 years agoHelpful | Level 5
Whatever was fixed became unfixed and now I need help dragging from desktop or anywhere to Dropbox.
- Jane7 years ago
Dropbox Staff
Hey dragdropper, the ticket is still active on our system, so if you reply back to me, this is going to end up in my inbox!
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