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Nick_S's avatar
Nick_S
Explorer | Level 3
3 years ago

Can't get 100% offline status of selected files (folders) on Mac Os Ventura

Hello everyone. Al least last 3 months dropbox app won't make 100% offline the files I chosen for. It randomly make them offline and most of the files in selected folders are still online. And of course the files/folders which were not able to make offline still have ZERO size.

 

I tried to select the files/folders and make them all 100% online before trying make offline again but still getting random offline "status".

 

I don't know what is going on .... 

 

* the latest DB build is installed on my Mac.

desktop
Mac
sync

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Nick_S, have you already contacted the support team directly for them to investigate this matter in more detail?

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