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wendy_mugridge's avatar
wendy_mugridge
Helpful | Level 6
5 years ago
Solved

Can't sync (not enough space)

I am experiencing messages that my hard drive is full. I use a Mac Mini. My harddrive is not full at all. I cannot open Word files that are stored in Dropbox: Word experienced an error trying to op...
desktop
Mac
Space and storage
Storage space
sync
  • Jay's avatar
    Jay
    5 years ago
    Since the app isn't signed into any Dropbox account, you can leave it like that and uninstall the app if you no longer want to use Dropbox on your computer. 

    As it looks like you have very little space left on your hard drive, and that you're a member of a Dropbox Business team given the name of the folder, there's probably a lot of data trying to sync down to your Mac.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi wendy_mugridge, thanks for joining the Community!

If you have folders and files that are already marked as online-only, then they shouldn't take up any space on your machine.

Could you check that the 'Smart Sync update for Mac' setting is enabled on this page, and then reboot the device to see if this helps?

Keep me updated with any progress!
  • wendy_mugridge's avatar
    wendy_mugridge
    Helpful | Level 6
    5 years ago

    I went to the preferences page, turned that feature on, and rebooted.  Thank for you that.

     

    I had uninstalled Dropbox from my mac so I will reinstall. As of right now, I can only view file listings in Dropbox through finder, but no file will open.

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