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wendy_mugridge's avatar
wendy_mugridge
Helpful | Level 6
5 years ago
Solved

Can't sync (not enough space)

I am experiencing messages that my hard drive is full. I use a Mac Mini. My harddrive is not full at all. I cannot open Word files that are stored in Dropbox: Word experienced an error trying to op...
desktop
Mac
Space and storage
Storage space
sync
  • Jay's avatar
    Jay
    5 years ago
    Since the app isn't signed into any Dropbox account, you can leave it like that and uninstall the app if you no longer want to use Dropbox on your computer. 

    As it looks like you have very little space left on your hard drive, and that you're a member of a Dropbox Business team given the name of the folder, there's probably a lot of data trying to sync down to your Mac.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Have you tried freeing up some space on your computer before installing the Dropbox desktop application?

How much hard disk space you have on the machine?
wendy_mugridge's avatar
wendy_mugridge
Helpful | Level 6
5 years ago

there is next to nothing on my hard drive. When I install the Dropbox app; it puts the Dropbox files on my hard drive. i can't get it to stop doing that. These are the settings I have

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Could you forward a screenshot showing the total capacity of your hard drive, and how much space is taken up there so we can assist further?

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