Need to see if your shared folder is taking up space on your dropbox šŸ‘Øā€šŸ’»? Find out how to check here.

Forum Discussion

wendy_mugridge's avatar
wendy_mugridge
Helpful | Level 6
5 years ago
Solved

Can't sync (not enough space)

I am experiencing messages that my hard drive is full. I use a Mac Mini. My harddrive is not full at all. I cannot open Word files that are stored in Dropbox: Word experienced an error trying to op...
desktop
Mac
Space and storage
Storage space
sync
  • Jay's avatar
    Jay
    5 years ago
    Since the app isn't signed into any Dropbox account, you can leave it like that and uninstall the app if you no longer want to use Dropbox on your computer. 

    As it looks like you have very little space left on your hard drive, and that you're a member of a Dropbox Business team given the name of the folder, there's probably a lot of data trying to sync down to your Mac.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Since the app isn't signed into any Dropbox account, you can leave it like that and uninstall the app if you no longer want to use Dropbox on your computer. 

As it looks like you have very little space left on your hard drive, and that you're a member of a Dropbox Business team given the name of the folder, there's probably a lot of data trying to sync down to your Mac.
wendy_mugridge's avatar
wendy_mugridge
Helpful | Level 6
5 years ago

I was able to figure out that I need to get rid of the copy of Dropbox that was on my computer and turn off the device. All good now. Thanks for all your help!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Not a problem, if you need any further info in future, please let me know.

    Enjoy the rest of your week!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!