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ljo1980's avatar
ljo1980
Explorer | Level 3
2 years ago

Confused about the new update to Dropbox Backup and where my folders are in Windows

Hi there

 

I recently accepted a Dropbox Update on my machine.  I had previously had it set to upload photos from my phone, as well as my 'Documents', 'Pictures' and 'Videos' folders.  This was working fine and I was happy.

 

Since the update, bizarrely my work documents which are in a subfolder under documents have been synced to dropbox, but they no longer appear in the main Windows explorer folder on the my desktop.  I do not want to have to go into Dropbox to access my work and would prefer it stored neatly alongside my other documents as I have done for years.  Please can someone help.

desktop
Dropbox Backup
sync
windows

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  • ljo1980's avatar
    ljo1980
    Explorer | Level 3
    2 years ago
    Nope. Have been advised to contact customer support. Not sure how long that will take. Will have to revisit later.

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