Forum Discussion

JohnK37's avatar
JohnK37
Explorer | Level 3
2 years ago

Deleted account member in Shared Folder. How long is that going to stay there?

I have a Basic account and have shared a few folders. One of these shared folders includes a recently deleted account. I can see a red "deleted" by the person's user name. Just curious how long that ...
Dropbox Basic
FAQ
Share
Shared Folders
JohnK37's avatar
JohnK37
Explorer | Level 3
2 years ago

Hi Megan,

Yes. How long will the deleted account remain listed as a member of the shared folder?

JohnK37's avatar
JohnK37
Explorer | Level 3
2 years ago

Also, yes I am the owner.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Great question, JohnK37!

     

    Give me some time to check in with our Team about that, and I'll get back to you as soon as possible. 

    • JohnK37's avatar
      JohnK37
      Explorer | Level 3
      2 years ago

      Hi Megan, have you been able to find anything out? I did read that data from deleted accounts is removed after 30 days so am wondering if that’s includes being listed as a member of a shared folder.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!