Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

rosscpa's avatar
rosscpa
New member | Level 2
2 years ago

Do people I invite to shared folders have to have an account to upload?

I have sent shared folders to individuals and many comment that they cant upload because Dropbox is wanting they to have an account or set up a new account - is this correct?
Share
Shared Folders
sync
upload
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
rosscpa wrote:

I have sent shared folders to individuals and many comment that they cant upload because Dropbox is wanting they to have an account or set up a new account - is this correct?

If you're inviting them to a shared folder, yes, they need an account before they can access the folder.

 

If you just want people to be able to upload directly into your account, use a File Request instead.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!