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Forum Discussion
Don't see 'Sync now' option to prioritise which files sync first
URGENT help please! Don't see 'sync now' option to prioritise which files sync first. (There's another conversation with the same title, but dicussions have been close, so can't commet there, had to...
Hi Hannah,
Yes, that’s correct. A recent update on my Windows computer triggered the new version of Dropbox for Windows, which is now attempting to resync absolutely all of my files from scratch.
I actually tried using Selective Sync before reaching out here, but it made things worse. Since all my files are already stored on my hard drive, deselecting folders not only prevents them from syncing — it also removes them from my local drive. That ends up drastically increasing the number of files Dropbox needs to sync again.
So unfortunately, my only viable option is to use the Sync Now feature, or ideally, to find a way to prioritize some files or folders over others.
It’s already been two days of severely disrupted work!
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey any_, thanks for the added info!
Ideally, we'd suggest giving the application time to sync / index the files. If there's no progress being made through, please let us know.
Please keep in mind that your content should remain fully available and usable during indexing, and the Dropbox app should continue to operate as normal while it rebuilds its internal index.
Now, if a file or folder was in the process of syncing down to your device when the update took place, then we felt selective sync might be of help. How? By de-selecting any folders you don't need to access locally as we speak.
Though, once more, I'd recommend you allow the app to sync until it's "up to date".
On the other hand, if you want to upload files to your Dropbox account, so other people can access them, have you trying using the web?
