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montgojd's avatar
montgojd
New member | Level 2
3 years ago
Solved

drop box sync problem after upgrading

My drop box app will not sync with my home computer. I upgraded and it still has not performed as it

desktop
Dropbox Basic
sync
  • silverface's avatar
    silverface
    3 years ago

    Hi,

    no, nothing changed as just checking didn't solve the problem.

    FYI: I solved the problem now by updating my OS to Ventura 13.1, because I had to go on working. This meant spending money for other software that needed to be updated for that step, but obviously this dropbox update isn't compatible with Mac OS 12.6 - you should make a disclaimer!

    All the best,

    silverface

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  • silverface's avatar
    silverface
    Helpful | Level 6
    3 years ago

    Hi,

    no, nothing changed as just checking didn't solve the problem.

    FYI: I solved the problem now by updating my OS to Ventura 13.1, because I had to go on working. This meant spending money for other software that needed to be updated for that step, but obviously this dropbox update isn't compatible with Mac OS 12.6 - you should make a disclaimer!

    All the best,

    silverface

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