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Will9001's avatar
Will9001
New member | Level 2
3 months ago
Solved

Dropbox app is stuck indexing on Windows 11

Device LG Gram Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 233.4.4938 Syncing Status Indexing... Question or Issue I have 3 computers, two ...
desktop
sync
windows
  • Will9001's avatar
    Will9001
    2 months ago

    Yes, thank you, the latest update works. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for letting us know about this, Will9001.

Are you still having this issue today?

If so, did you notice if this happened after your Dropbox app got the new Dropbox for Windows update?

4M files is definitely a very large number of files, but can you let me know how many files are currently within the Dropbox folder? The app has a soft limit of around 3K files, so you might need to reduce it some more through selective sync, to see if that helps.

Let me know how it goes!

Will9001's avatar
Will9001
New member | Level 2
2 months ago

Yes, thank you, the latest update works. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey Will9001!

    I take it that everything is back on track, right? Amazing news, that's what I like to hear, or read in our case. 😉

    I'll be one post away if you need anything else, thanks!

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