Forum Discussion

tuongvan's avatar
tuongvan
Explorer | Level 4
2 years ago

Dropbox Backup automatically creates folders under folders under folders ad infinitum

On my Macbook I once asked Dropbox to do backup of my Documents folder. What it did was to create a folder called "My files in Dropbox" and put all of my files under this folder. But under My files i...
Computer Backup
desktop
Dropbox Backup
Storage space
sync
crismelo's avatar
crismelo
Explorer | Level 4
2 years ago

Team, 

I am still struggling with my laptop. I have paused the sync, but Dropbox still uses all the space I make free. What will happen if I simply delete the Dropbox folder on my laptop? 

 

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the ticket number, tuongvan! I can see our specialized team is already handling your case, so I’ve left them an internal note for you too.

 

crismelo, if you wish to delete the local Dropbox folder and not affect your files online, you’ll need to disable computer backup and log out of the desktop app first.

  • crismelo's avatar
    crismelo
    Explorer | Level 4
    2 years ago
    It seems that dropbox has encrypted my files in my C drive.

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