Dropbox desktop app disconnects randomly during file upload

That's correct, have you noticed any similar behavior since reinstalling the Dropbox desktop application?

Hey shastings, if you temporarily quit our app, do you then notice the same behavior with your thumbnails?

I have just started getting the same thing. I will randomly notice files are not uploading, all the icons are gone from windows explorer and also cant create a dropbox link. If i restart the computer or restart the drop box application it works again for short period of time, say 1 or 2 hours, then happens again.

I only made an account and found this because I was searching how to resolve this issue.

also on version v202.4.5551

Hey SR910, I hope you're doing well!

If you hover your mouse over the little Dropbox icon on your task bar, would you be able to share the version of the app that you're using with me?

Have you tried uninstalling, and then re-installing the app at all, even since you noticed it?

Let me know more, and we'll take it from there!

Hi

It is version v202.4.5551, no have not tried, haven't had to do that in years so I was going to wait for someone else to fix it because i highly doubt it will be the solution.

Hey SR910, I'd definitely appreciate it if you could give it a go, for troubleshooting purposes. 

Plus, if you're worried about syncing your content from scratch, I'm here to assure you that this won't be the case. 

Seems like many users are having the same issue and keep having it despite your suggestion. Is there anything else anyone at Dropbox can do to ensure a fix? This is getting tedious pretty quick, I need a solution.

Hey phafa and shastings, can you try a more advanced reinstall of the Dropbox app and let us know if it helps?