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Forum Discussion
Dropbox duplicates a file when copy from iPhone Files app to Dropbox. Why?
Halo,
I'm Andi, iOS dev.
I found an issue when creating files to Dropbox, through "Files" in iPhone.
When I save my file to Dropbox from my app, sometimes that file will be duplicated.
...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey FlyingDutch7, unfortunately, the thread you're referring to is closed to new replies, so it cannot be replied to.
Can you give us more info about your issue here?
The photo uploaded to Dropbox from IPhone is 2 x the size bigger as the original but in the meantime i suppose to know whats going on. It has something to do with Live Photos which are not saved as Live Photo but only 1 image. I’m almost sure that is the issue. So the next question is, what can i do to save it as a Live Photo?
- Jay
Hi FlyingDutch7, you can upload Live Photos by going into the Dropbox mobile app settings > Camera Uploads > Videos, and enable the 2 second video option.
- Can’t find this option, can you check this statement for me please? “Dropbox mobile app settings > Camera Uploads > Videos, and enable the 2 second video option.”
App version is 344.2.4 - Megan
Hi FlyingDutch7, if you go to the camera uploads settings and tap on 'upload from', do you not see 'live photos' as an option?
Can you also attach a screenshot of what you're seeing on the camera uploads > videos option?
- I have now Selected the Live Photos in iso camerarol but no 2 second video option Jay said. And how can i upload the screenshot in this forum? This is what i did before but the live photo then becomes a standard .jpg photo
- Megan
If you could simply upload some .jpg here, that'd be amazing FlyingDutch7.
Did the files upload after selecting the Live Photos?
- Live Photos are uploaded but result is a static .jpg image and not a 2 second live photo (video). How can i upload a .jpg in this forum?
- Walter
Hey FlyingDutch7, sorry to jump in here, but I just wanted to mention that you can upload a screenshot via the camera icon (insert photos) option within your reply's box.
- There is NO camera icon (insert photos) option within the reply's box. Tap my finger on the screen also nothing
