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Kateymw's avatar
Kateymw
Explorer | Level 3
2 years ago

Dropbox full due to shared folder; can't leave as don't have sufficient permission to do so.

Hello   My Dropbox is full due to a large shared folder. This is one I accessed about 4 years ago and haven't used since; I'm not sure why it has reappeared overnight and synced with my own accou...
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hilpara's avatar
hilpara
Explorer | Level 4
2 years ago

I just can't remove my access to shared company folder (which is way too big to fit my plan). I have done it according to instructions:

Folder->Share->Who Can Access->My name: Can View -> Remove my access -> Remove my access

And I only get error message

"You don’t have permission to manage membership of this folder"

 

What can I do?

    • hilpara's avatar
      hilpara
      Explorer | Level 4
      2 years ago

      I guess it is a team folder, but the account is my personal account and not a company account.

      My account is not part of a team (at least it doesn't say anywhere that it was converted to one). How come it is not possible to unlink any folder I want from my OWN account?

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        2 years ago

        As you have joined a Team - thats part of a Business set up. 

         

        As for how to leave I'm not sure sorry 😞 

         

        Hopefully somebody can help tomorrow. 

         

        I'm going to join this with another thread with same issue as that makes it easier for support to see. 

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