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Firebrand01's avatar
Firebrand01
Explorer | Level 4
5 years ago

Dropbox icons change from a green tick to two people?

What does it mean when my Dropbox desktop icons change from a green tick to two people figures?

14 Replies

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    Hey there Firebrand01, I hope you're having a good day!

    The green tick sync icon would mean that a file is currently synced locally.

    However, the two people icon would usually refer to a folder being shared, rather than a syncing status.

    Could you send me a screenshot (excluding personal info) of the icons you're referring to, just to make sure we're on the same page?

    Keep me posted - thanks!
      • Daphne's avatar
        Daphne
        Icon for Dropbox Staff rankDropbox Staff
        Thanks for the screenshot Firebrand01!

        Just to double check with you, are these shortcuts on your Desktop to files within the Dropbox folder on your computer?

        Also, is the Dropbox app running at the moment? What's the sync status reporting?