Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
Shawn B.14
6 years agoHelpful | Level 6
Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers.
Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
gformenti
6 years agoHelpful | Level 5
Shawn B.14 wrote:So I guess I would have to downgrade my assessment from "appears to be fixed" to "appears to be kind of fixed", as the activity shows something is happening and I assume if it ultimately finished before it will finish again.
LoL
My solution was awfull but worked for me, I asked to be removed of our TEAM dropbox and downloaded everything again, howeer the DL rate was abismal 500kbs someitmes it would jump to impressive 1.5mbps. It almost seems that their infra-structure is completly bottlenecked.
stolsvik
6 years agoHelpful | Level 5
Just want to add my story to this thread, as I realized later that this is probably the same problem.
However, In addition to the stuckness mentioned in this thread, I also currently have a message (from 'dropbox status') that says Can't sync "eclipse_update_120.jpg".Do note that the filename changes while it is doing a re-synch, which it evidently needs to do each time I restart Dropbox - but it now ends up on the same file every time.
- Matt F.166 years agoCollaborator | Level 9
A glimmer of hope for me... I was experiencing the endless "Syncing....." with no numbers (no #### uploading, #### downloading, etc.)
The dropbox would be stuck at "Syncing..." for 9 hours, eat all the memory, and then die.
I got to thinking - maybe the memory "leak" is due to an infinitely recursive symlink.
I found a symlink that was something along the lines of..
/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/*Symlink-to-/America*
Which resulted in the possibility to endlessly traverse the symlink:
/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/America....etc...
This must have caused the new dropbox client to get stuck in a loop, eating endless memory. Key point -- this link has been there for many years and never caused issues for previous dropbox clients.
After changing the symlink so it's not infinitely recurisve, Dropbox client is now showing "Syncing #### files.. #### downloading, #### uploading..." I can only pray it actually completes a full sync.
About Create, Upload, and Share
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!