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Forum Discussion
Shawn B.14
6 years agoHelpful | Level 6
Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers.
Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
stolsvik
6 years agoHelpful | Level 5
Just want to add my story to this thread, as I realized later that this is probably the same problem.
However, In addition to the stuckness mentioned in this thread, I also currently have a message (from 'dropbox status') that says Can't sync "eclipse_update_120.jpg".Do note that the filename changes while it is doing a re-synch, which it evidently needs to do each time I restart Dropbox - but it now ends up on the same file every time.
Matt F.16
6 years agoCollaborator | Level 9
A glimmer of hope for me... I was experiencing the endless "Syncing....." with no numbers (no #### uploading, #### downloading, etc.)
The dropbox would be stuck at "Syncing..." for 9 hours, eat all the memory, and then die.
I got to thinking - maybe the memory "leak" is due to an infinitely recursive symlink.
I found a symlink that was something along the lines of..
/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/*Symlink-to-/America*
Which resulted in the possibility to endlessly traverse the symlink:
/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/America/West/California/SanFrancisco/1234/wwwroot/homepage/images/America....etc...
This must have caused the new dropbox client to get stuck in a loop, eating endless memory. Key point -- this link has been there for many years and never caused issues for previous dropbox clients.
After changing the symlink so it's not infinitely recurisve, Dropbox client is now showing "Syncing #### files.. #### downloading, #### uploading..." I can only pray it actually completes a full sync.
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