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Forum Discussion
Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers.
Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
My Dropbox was stuck on Syncing since 14 Jan 2020. With the superb assistance of Dropbox livechat I now understand that the change in how Dropbox handles symlinks was the cause of my syncing being stuck.
I had the whole of the contents of my Windows 10 Desktop symlinked to Dropbox. Removing that symlink and Fix Hardlinks plus Fix Permissions resulted in my syncing to become unstuck. I now realise that any changes to my Desktop will no longer be backed up on Dropbox.
Alternatives to automatically backup folders that are outside Dropbox such as the Desktop that I am aware of are Boxifier and Windows 10 File History.
Dear Trevor R.7:
Thank you for sharing your experience!
I am a Boxifier user. Are you saying that the latest version of Dropbox and Boxifier are no longer compatible?
This is strange, because I have been able to install Dropbox v 87.* release and it still is stuck on "syncing" without number for a week now on one of my two Boxifier computers.
I am just wondering where to turn: Dropbox or Boxifier
Thank you!
@Ronald H.
Boxifier works with Dropbox and is still a good solution.
Windows File History, which I was unaware of until today, is independent of Dropbox. I suspect that File History will be my primary method to automatically backup folders that are outside Dropbox.
Regarding your issue, have you checked that you don't have any symlinks that are causing your syncing to be stuck? Dropbox livechat will walk you through what to do.
