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KRT327's avatar
KRT327
New member | Level 2
5 years ago
Solved

Dropbox Link right-click action missing from Windows Explorer

I just noticed that I can't right-click in Windows Explorer and get a link to a dropbox folder or file.  Instead there's some "Send Transfer" BS that only allows a share for 7 days.  How can I get back the "Copy Dropbox Link" action?

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  • Rich's avatar
    Rich
    5 years ago
    KRT327 wrote:

    I just noticed that I can't right-click in Windows Explorer and get a link to a dropbox folder or file.  Instead there's some "Send Transfer" BS that only allows a share for 7 days.  How can I get back the "Copy Dropbox Link" action?

    It sounds like you're right-clicking on a file that's outside of your Dropbox folder. The Copy Dropbox Link option will only appear for files located within your Dropbox folder, while the Send with Transfer option is available for files located anywhere on your computer.

4 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    5 years ago
    KRT327 wrote:

    I just noticed that I can't right-click in Windows Explorer and get a link to a dropbox folder or file.  Instead there's some "Send Transfer" BS that only allows a share for 7 days.  How can I get back the "Copy Dropbox Link" action?

    It sounds like you're right-clicking on a file that's outside of your Dropbox folder. The Copy Dropbox Link option will only appear for files located within your Dropbox folder, while the Send with Transfer option is available for files located anywhere on your computer.

  • KRT327's avatar
    KRT327
    New member | Level 2
    5 years ago

    You're right, I thought that folder was in my dropbox.  Thanks!

  • VideoRobb's avatar
    VideoRobb
    New member | Level 1
    7 months ago

    I'm having this same problem on my Mac.  It was working fine, but then I had to do a TimeMachine recovery and it hasn't worked since.  All the files and folders are in my Dropbox folder, but when I right click to share a link none of the Dropbox options are there. Not sure why this feature as disappeared. 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey VideoRobb, I hope you're doing well!

    Can you let me know the syncing status and version of your app; along with your exact OS?

    If I were you, I'd also do a quick re-install just to see if the behavior remained the same.

    Keep me posted on what you find.

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