Forum Discussion

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey 1839162, thanks for letting us know and sorry to see you're having this issue.


    Can you send us a screenshot of that message?

     

    Have you tried clearing up the Dropbox app cache, to see if it helps?

     

    To do so, open the app, tap on "account", then on the gear icon and then on "clear cache".

     

    Let me know how it goes.

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