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Forum Discussion
jeanzbeanz
9 years agoHelpful | Level 5
Dropbox not uploading/ uploading v slow
I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop.
I moved a load of photos off my phone onto dropbox on my laptop last week and only a handful have uploaded. The icon in my tray says it is syncing 405 files and has 36 minutes left.
It's definitely not a problem with my bandwidth and I have checked the settings to make sure that dropbox isn't set to a low upload speed.
I have tried pausing sync and restarting, I have tried closing dropbox and re-opening. I have also tried restarting my laptop and it uploaded 5 files then stopped again.
I am a pro user and have only used 50% of my available space.
Can anyone help?
- Let me send over some more details and tips to determine the cause!
- For starters, you may have a look here for some steps to adjust your bandwidth locally.
- Secondly, you could try force quitting all other applications and see if this helps improving your syncing speed.
- Also, let me ask you whether you’re in a work or home environment.
- You could use the link below to check your connection speed through your ISP and local network by using the following link: http://www.speedtest.net/
I’ll be following-up here, so please keep me updated in your reply!
214 Replies
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- Amy G.1611 years agoNew member | Level 1
I'm out. After 6 months of dropbox I can't take it anymore. This has been my experience on OS X:
- Paid for 1TB Pro Account
- Uploading 400 GB (mostly iphoto libraries) took 6 weeks.
- The desktop app is extremely slow, constantly indexing and syncing even things that aren't being modified or used.
- Any file I put into dropbox wont be synced for days or weeks because it has such a big queue.
- Dropbox is multiplying my disk space used with conflicted copies even though my files aren't open anywhere at all
- The desktop app is too slow to change selective sync options or pause. It's been "pausing" for 12 hours now
I've tried everything, as most here have. Dropbox was fine when I had a couple of gigs, but they can't handle the scale of hundreds of gigs and hundreds of thousands of files.
- Kurt S.1211 years agoNew member | Level 2
I just paid for a 1TB pro account about a week ago and I have been struggling ever since with the slow upload rate (679/KB/sec) even after selecting "Don't limit". After reading this thread and not seeing any solution for so long, I am considering abandoning dropbox. Anyone have suggestions for an alternate service?
- Graphics Partne11 years agoNew member | Level 1
Even their help page wont load :( :( :(
You suck Dropbox...just wasted my money with the PRO account...moving forward to We-transfer :) - Dan A.2111 years agoNew member | Level 1
Damn... the upload speeds are horrendously slow and DB seems to do nothing
to improve user's cloud experiences.. sad sad sad
- Alan M.1511 years agoNew member | Level 2
Same here. Trying to upload music and video files and leaving the computer on for days - still taking ages.
I didn't seem to have these problems with the free account, but going Pro seems like a bad mistake on my part.
Still a worrying lack of information from Dropbox on this matter!
- Hunter M.211 years agoHelpful | Level 5
UPDATE (location: Houston, Texas)
Yesterday I uploaded several GB of files and saw that my upload speed was 955.4 KB/s, which is equivalent to 7.64 Mb/s.
Hopefully this is a sign that Dropbox is actively working to correct this problem.
- Wade B.511 years agoNew member | Level 1
Literally everything about dropbox has gone to shit. I was wondering if everyone else was having the same problems with how slow and crappy their cloud service has become, and YEP. Did you guys fire like half of your damn employees or something? Or are you just hiring random unintelligent nerds to help ruin San Francisco like all the other tech companies have done? Either way, so long dropbox! Never wasting my time on your crap service again. And please for the sake of us all please fix your damn 'loading' icon. So tired of seeing that non-transparent piece of shit haunt my dreams.
- James C.5011 years agoNew member | Level 1
After finally fixing the issue of files not syncing at all now they're syncing at a snails pace. I also wont be renewing my subscription.
- Jared R.311 years agoNew member | Level 1
I recently bought a Synology NAS and upped my Dropbox from free to 1TB, hoping to have local and online backups of my files. Quickly found that Dropbox was not going to be a solution when I added 120GB of data and after a day it has only synced about 13GB. Getting about 800KB/2 max upload, wired with my 5Mbps upload connection. Cloud Sync on the Synology seems to integrate well with Dropbox; hopefully it works just as well for Google Drive. I'll continue to use Dropbox free to auto upload phone pics, and may come back to paid someday if this issue gets sorted out. Glad I found this thread, it saved me some time.
- Hunter M.211 years agoHelpful | Level 5
Jared R. - just FYI, an upload speed of 800KB/s is equivalent to 6.4 Mb/s
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