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bodkin's avatar
bodkin
Explorer | Level 4
8 months ago

Dropbox says my sharing activity is interrupted when macOS saves screenshots to my Dropbox folder.

I'm consistently getting a "We’ve interrupted your sharing activity. For details or to contact support, read our help center article" error when the (MacOS) screenshot app saves a new screenshot to a...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Thanks for posting this here, bodkin! 

From the error description, it does sound like your sharing activity has been interrupted, but let’s have a look. 

First off, can you send me a visual of what you see when a screenshot is being saved to your Dropbox account? From what I understand, you’re using this feature, correct? 

After that, I’d like you to go to your Dropbox account online (while making sure you’re signed in with the same Dropbox account as the one on your desktop app) and attempt to share one of your files/folders. Are you getting a similar error then? 

Let me know what you find.

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